Sales Policy for QYXENBanking.com
Effective Date: 24/10/2024
Welcome to QYXENBanking.com! We strive to provide you with the best shopping experience for our range of shoes. Please review our Sales Policy carefully before making a purchase. By using our website and making purchases, you agree to adhere to the terms and conditions outlined below.
1. Order Process
- Product Availability: All products displayed on our website are subject to availability. If an item is out of stock after you place an order, we will notify you as soon as possible and provide alternative options or a full refund.
- Order Confirmation: Once you have placed an order, you will receive an email confirmation with the order details. Please review your order carefully, and if any changes are required, contact us immediately.
2. Pricing and Payment
- Pricing Accuracy: While we strive to ensure all prices are accurate, errors may occur. In case of an error, we reserve the right to correct the price and inform you for approval before processing your order.
- Payment Methods: We accept major credit cards, debit cards, and other secure payment methods. Payments must be made in full at the time of purchase.
- Currency and Taxes: All prices are listed in the local currency, and taxes (where applicable) are calculated at checkout.
3. Shipping and Delivery
- Shipping Methods: We offer various shipping options, including standard and express shipping. Shipping costs and estimated delivery times will be provided during checkout.
- Delivery Timeframe: Orders are processed and shipped within 1-3 business days. Estimated delivery times vary by location and shipping method.
- Tracking: Once your order is shipped, a tracking number will be provided to monitor the delivery status.
4. Returns and Exchanges
- Eligibility for Return/Exchange: If you are not satisfied with your purchase, you may return or exchange unworn, undamaged, and unused items in their original packaging within 14 days of receipt.
- Return Process: To initiate a return, please contact our customer service team with your order number and reason for the return. Once approved, we will provide instructions on how to return the item.
- Refunds: Refunds will be processed within 7 business days of receiving the returned item. Refunds will be issued to the original payment method.
5. Promotions and Discounts
- Sales and Promotions: Promotional codes and discounts must be applied at checkout and cannot be combined with other offers unless specified.
- Terms of Use: Promotional codes may have specific terms and conditions, such as expiry dates and applicable products.
6. Customer Support
- Assistance: For any inquiries regarding your order, product details, or our policies, please contact our customer support team. We are committed to responding to all inquiries in a timely manner.
7. Changes to the Policy
- QYXENBanking.com reserves the right to modify this Sales Policy at any time. Changes will be effective immediately upon posting on our website.
Thank you for shopping with QYXENBanking.com! We appreciate your business and are here to ensure your satisfaction.